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from discovery to a deployed, production deployment
year-over-year tool usage increase after launching the AI functionality
overall user rating for the AI-Enhanced Preparation Tool
Scotwork is the world's leading negotiation consultancy, known for skills development, live deal support, and negotiation process design, with a methodology delivered globally and adapted to local business practice. Their clients prepare for negotiations using Scotwork's digital preparation tool, built around the structured process Scotwork has refined over decades.
Preparation is where negotiations are won, and it's also where negotiators need the most help. Scotwork saw an opportunity: while much of their market was publishing opinion pieces about AI, they could put it to work, giving their clients real, hands-on AI assistance during the most important phase of any negotiation.
Scotwork wanted to move deliberately. Rather than adopting AI for its own sake, the goal was to find the moments in the preparation process where AI would create genuine value for negotiators, and to deliver something their clients could use immediately.
OneSix partnered with Scotwork to bring AI-powered assistance into their preparation tool, built on Anthropic's Claude models.
Negotiation preparation is exactly the kind of problem Claude excels at. It's open-ended, high-stakes, and qualitative; there's no single right answer, and generic responses aren't good enough. Claude's strength in nuanced reasoning over this kind of content is what makes the assistance genuinely useful rather than boilerplate, helping negotiators sharpen their thinking, prepare faster, and walk in more confident.
Just as important is what the AI is not. It's not a bolt-on chatbot. The assistance is grounded in Scotwork's proven negotiation methodology, reinforcing the framework their consultants teach around the world and augmenting the negotiator's judgment rather than replacing it.
OneSix delivered the capability end to end: identifying the right opportunities with Scotwork's team, building the AI functionality, and carrying it through testing and deployment into Scotwork's live product. The entire effort went from kickoff to production in five weeks.
The AI-Enhanced Preparation Tool is live for Scotwork’s global client base today, giving Scotwork a first-mover position on AI in the negotiation consulting market. Since the AI functionality launched, tool usage is up 40% year over year.
Scotwork’s clients now get intelligent, methodology-grounded assistance while they prepare for real negotiations, and Scotwork has something few in their market can claim: not a point of view about AI, but a working product. The partnership continues, with Scotwork and OneSix exploring further ways to make preparation faster, deeper, and more engaging.
Participant feedback has been outstanding, with the tool earning a 4.9 out of 5 overall rating and a 4.8 out of 5 on likelihood to use it in real-world negotiations.
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